Introducing the BTI Care Plan: Professional Maintenance for Your Outdoor Lighting
A professionally designed outdoor lighting system changes the way you experience your property. It highlights the architecture of your home, brings your landscape to life after dark, and provides warmth, beauty, and visibility throughout the year.
But your landscape doesn’t stand still—and neither does your lighting system.
Plants grow. Mulch gets added. Landscapers work around fixtures. New England weather shifts soil, moves fixtures, and leaves behind debris. Lamps eventually need attention, timers need adjusting, and a system that looked perfect when it was installed can gradually lose some of its original effect.
That’s why we created the BTI Care Plan.
Your Lighting, Professionally Maintained
The BTI Care Plan is our twice-annual preventative maintenance program designed to keep your outdoor lighting system performing and looking its best through every season.
Care Plan members receive two scheduled Seasonal Tune-Ups each year: one to prepare the system for the Fall/Winter season and another for Spring/Summer.
During each visit, our team goes through your system fixture by fixture. We clean and realign fixtures, inspect lamps and connections, check the transformer and controls, replace timer batteries when applicable, and test the overall performance of the system.
Most importantly, we look at your lighting the way we always have: as a design, not just a collection of fixtures.
If a fixture has shifted, a tree has grown, or landscaping has begun interfering with the intended effect, we’ll make the routine adjustments needed to bring the system back into alignment.
Why Twice a Year?
Outdoor lighting lives in a constantly changing environment.
Spring and summer bring rapid plant growth, landscaping work, mulch, mowing, and irrigation. Fall brings leaves and debris, followed by snow, ice, frozen ground, plowing, and the rest of what New England likes to throw at us.
A system can be electrically functional and still not look the way it should.
By visiting twice each year, we’re able to prepare your lighting for the season ahead rather than waiting for something to go wrong.
What’s Included?
Each Seasonal Tune-Up includes preventative maintenance and a complete system check, including:
Cleaning and realigning fixtures
Inspecting lamps and replacing covered lamps as needed
Checking transformers and accessible connections
Replacing timer batteries when applicable
Inspecting fixture placement and system performance
Making routine adjustments for seasonal landscape changes
Documenting the condition of your system
Care Plan members also receive one complimentary service call during each six-month Care Plan period for minor maintenance needs that come up between scheduled visits.
That means if something small needs attention between your seasonal tune-ups, you don’t have to wait until the next visit.
Simple, Automatic Maintenance
Residential Care Plans are $295 every six months, or $590 annually.
Billing occurs automatically on October 15 and March 15, corresponding with the two seasonal maintenance periods. A card on file is required for enrollment, so once you’re on the Care Plan, there’s nothing you need to remember to schedule or renew.
We’ll take it from there.
New members can enroll throughout the year. Depending on when you join, your first billing and service schedule may be adjusted so you’re not charged twice within a short period.
What Isn’t Included?
The Care Plan is designed for routine preventative maintenance—not major repairs, system expansions, or redesigns.
Items such as new fixtures or transformers, major wiring repairs, damage caused by landscaping, weather, animals or third parties, significant fixture relocation, major vegetation removal, specialty access equipment, and substantial design changes are not included in the standard Care Plan price.
If we find something outside the scope of routine maintenance, we’ll let you know what we found and discuss the next step with you.
Protect the Experience, Not Just the Equipment
We’ve been designing and installing outdoor lighting for decades, and one thing has always been true: a great lighting system needs occasional attention to stay great.
The BTI Care Plan gives our clients a proactive way to maintain the system they’ve invested in while allowing our team to catch small issues before they become larger ones.
You shouldn’t have to walk around your property wondering whether that fixture used to point a little more to the left—or remember when you last had your system serviced.
That’s our job.
Let us take care of the lighting, so all you have to do is enjoy it.
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