Enjoy your lighting.
we'll handle the rest.
Your outdoor lighting was designed to make your home look beautiful every night. The BTI Care Plan is an annual membership created exclusively for BTI lighting clients, giving your system the professional care it needs year after year.
From fixture cleaning and realignment to warranty lamp replacement, timer adjustments, and priority service, we’ll help keep your system performing the way it was intended.
your membership includes
annual system inspection
A complete review of your outdoor lighting system to help identify issues early.
fixture cleaning and realignment
We clean lenses, remove debris, straighten fixtures, and restore beam angles.
Lamp Inspection & Warranty Replacement
We inspect lamps for performance and replace eligible BTI-installed lamps under our 5-year warranty.
timer and control adjustment
We check and adjust your timer or lighting controls for seasonal daylight changes.
transformer and connection inspection
We inspect your transformer and accessible electrical connections for reliable operation.
Complimentary Service Call
One lighting service call per membership year with BTI’s standard service call fee waived.
priority scheduling
Care Plan members receive priority scheduling for maintenance and service.
Member Savings
Members receive 10% off lighting additions and system upgrades.
how enrollment works
today
Reserve your membership and securely save your payment method.
Your card will not be charged today.
january 15, 2027
Your membership becomes active and your annual payment is processed.
spring 2027
BTI contacts you to schedule your annual maintenance visit.
membership details
Please review before enrolling:
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Membership renews annually unless canceled before the renewal date.
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Your payment method will be securely stored at enrollment.
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Your card will not be charged until January 15, 2027.
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Renewal reminders will be sent before payment is processed.
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Maintenance visits are typically completed between March and June.
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Additional repairs, non-warranty parts, and major system work are quoted separately.
Frequently asked questions
What is the BTI Care Plan?
The BTI Care Plan is an annual membership designed to keep your outdoor lighting system performing beautifully year after year. Members receive a Spring Tune-Up, priority scheduling, waived standard service call fees, warranty lamp replacement (when applicable), and exclusive member pricing on lighting additions and upgrades.
What happens if something stops working during the year?
As a BTI Care Plan member, you’ll receive priority scheduling, and BTI’s standard service call fee will be waived.
If your lighting system requires replacement parts, non-warranty lamps, or repairs outside the scope of your membership, we’ll explain the issue and provide an estimate before any additional work is performed.
Why does my membership begin in January if my tune-up is in the spring?
The BTI Care Plan is an annual membership—not just a one-time maintenance visit.
Your membership becomes active on January 15, giving you immediate access to member benefits, including priority scheduling, waived standard service call fees, and member pricing throughout the year. Your Spring Tune-Up is then scheduled between mid-April and June, when outdoor lighting systems are best serviced following the winter season.
Do I need to be home for my Spring Tune-Up?
Not usually.
In most cases, we can complete your Spring Tune-Up while you’re away. We’ll notify you before your scheduled visit, and once your maintenance is complete, you’ll receive a summary of the work performed along with any recommendations for repairs or future enhancements.
Will my card be charged when I enroll?
No.
When you reserve your membership, your payment method is securely stored through Jobber Payments, but your card will not be charged when you enroll.
Your annual membership fee will be processed on January 15, and we’ll send multiple reminder emails before your payment is processed. You may cancel your membership at any time before your annual renewal date.
What if my lighting system needs additional repairs?
The BTI Care Plan is designed to help identify and prevent issues before they become larger problems.
If we discover repairs that fall outside the scope of your membership—such as damaged fixtures, major wire repairs, or non-warranty components—we’ll discuss our findings with you and provide a detailed estimate before any additional work is completed. You’ll always have the opportunity to approve the work before we proceed.