Enjoy your lighting.
we'll handle the rest.
Your outdoor lighting was designed to make your home look beautiful every night. The BTI Care Plan is a twice annual membership created exclusively for BTI lighting clients, giving your system the professional care it needs year after year.
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From fixture cleaning and realignment to warranty lamp replacement, timer adjustments, and priority service, we’ll help keep your system performing the way it was intended.
your membership includes
Twice annual system inspection
A complete review of your outdoor lighting system to help identify issues early.
fixture cleaning and realignment
We clean lenses, remove debris, straighten fixtures, and restore beam angles.
Lamp Inspection & Warranty Replacement
We inspect lamps for performance and replace eligible BTI-installed lamps under our 5-year warranty.
timer and control adjustment
We check and adjust your timer or lighting controls for seasonal daylight changes.
transformer and connection inspection
We inspect your transformer and accessible electrical connections for reliable operation.
Complimentary Service Call
One lighting service call per paid Care Plan period with BTI’s standard service call fee waived.
priority scheduling
Care Plan members receive priority scheduling for maintenance and service.
how enrollment works
today
Reserve your membership and securely save your payment method.
Your card will not be charged today.
October 15, 2026
Your Fall/Winter membership becomes active and your membership payment is processed. BTI will then contact you to schedule your Seasonal Tune-Up.
march 15th, 2027
Your Spring/Summer membership payment is processed and becomes active, and BTI will schedule your next Seasonal Tune-Up.
membership details
Please review before enrolling:
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Membership renews twice annually unless canceled before the renewal date.
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Your payment method will be securely stored at enrollment.
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Your card will not be charged until October 15th, 2026 and then again on March 15th, 2027.
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Renewal reminders will be sent before payment is processed.
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Maintenance visits are typically completed within a month of membership renewal.
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Additional repairs, non-warranty parts, and major system work are quoted separately.
Frequently asked questions
What is the BTI Care Plan?
The BTI Care Plan is an annual membership designed to keep your outdoor lighting system performing beautifully year after year. Members receive two Seasonal Tune-Ups each year, priority scheduling, waived standard service call fees, and warranty lamp replacement (when applicable) and one qualifying complimentary service call per paid period
What happens if something stops working during the membership period?
As a BTI Care Plan member, you’ll receive priority scheduling, and BTI’s standard service call fee will be waived once per paid period.
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If your lighting system requires replacement parts, non-warranty lamps, or repairs outside the scope of your membership, we’ll explain the issue and provide an estimate before any additional work is performed.
Why do I get charged twice in a year?
The BTI Care Plan is designed around two distinct seasonal service cycles each year—one to prepare your lighting system for fall and winter, and another to prepare it for spring and summer.
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Your Fall/Winter Seasonal Tune-Up helps prepare your system for shorter days, changing vegetation, falling leaves, snow, ice, and winter conditions. Your Spring/Summer Seasonal Tune-Up evaluates your system after winter and prepares it for longer daylight hours, new landscape growth, and the season ahead.
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Billing twice a year allows us to provide proactive care at the times of year your lighting system needs it most, helping us catch small issues early and keep your system looking and performing its best year-round.
Do I need to be home for my Seasonal Tune-Up?
Not usually.
In most cases, we can complete your Seasonal Tune-Up while you’re away. We’ll notify you before your scheduled visit, and once your maintenance is complete, you’ll receive a summary of the work performed along with any recommendations for repairs or future enhancements.
Will my card be charged when I enroll?
No.
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When you reserve your membership, your payment method is securely stored through Jobber Payments, but your card will not be charged when you enroll.
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Your twice annual membership fee will be processed on October 15 and then every 6 months after initial enrollment, and we’ll send multiple reminder emails before your payment is processed. You may cancel your membership at any time before your annual renewal date.
What if my lighting system needs additional repairs?
The BTI Care Plan is designed to help identify and prevent issues before they become larger problems.
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If we discover repairs that fall outside the scope of your membership—such as damaged fixtures, major wire repairs, or non-warranty components—we’ll discuss our findings with you and provide a detailed estimate before any additional work is completed. You’ll always have the opportunity to approve the work before we proceed.