Enjoy your lighting.
we'll handle the rest.
Your outdoor lighting was designed to make your home look beautiful every night. The BTI Care Plan is a twice annual membership created exclusively for BTI lighting clients, giving your system the professional care it needs year after year.
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From fixture cleaning and realignment to warranty lamp replacement, timer adjustments, and priority service, we’ll help keep your system performing the way it was intended.
your membership includes
Twice annual system inspection
A complete review of your outdoor lighting system to help identify issues early.
fixture cleaning and realignment
We clean lenses, remove debris, straighten fixtures, and restore beam angles.
Lamp Inspection & Warranty Replacement
We inspect lamps for performance and replace eligible BTI-installed lamps under our 5-year warranty.
timer and control adjustment
We check and adjust your timer or lighting controls for seasonal daylight changes.
transformer and connection inspection
We inspect your transformer and accessible electrical connections for reliable operation.
Complimentary Service Call
One lighting service call per paid Care Plan period with BTI’s standard service call fee waived.
priority scheduling
Care Plan members receive priority scheduling for maintenance and service.
how enrollment works
today
Enroll in the BTI Care Plan.
Pay the $295 membership fee today and we’ll schedule your Fall/Winter Tune-Up.
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Recently serviced or newly installed?
If BTI serviced your system within the last 90 days, or you recently had a new BTI system installed, no payment is due today. Your first membership payment will be March 15th.
march 15th, 2027
Your Spring/Summer membership fee of $295 will be charged and we will schedule your Tune-Up.
October 15th, 2027
Your Fall/Winter membership fee of $295 will be charged and we will schedule your Tune-Up.
membership details
Please review before enrolling:
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Membership is billed twice annually unless canceled before the next scheduled payment.
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Your payment method will be securely stored at enrollment.
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Your card will be charged upon enrollment. If you have recently been serviced or you received a new BTI system, you will not be charged until March 15th, 2027.
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Renewal reminders will be sent before payment is processed.
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Maintenance visits are typically completed within a month of membership renewal.
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Additional repairs, non-warranty parts, and major system work are quoted separately.
Frequently asked questions
What is the BTI Care Plan?
The BTI Care Plan is an ongoing maintenance membership designed to keep your outdoor lighting system performing beautifully year after year. Members receive two Seasonal Tune-Ups each year, priority scheduling, eligible warranty lamp replacement, and one complimentary service call per paid Care Plan period.
What happens if something stops working during the membership period?
As a BTI Care Plan member, you’ll receive priority scheduling, and BTI’s standard service call fee will be waived once per paid period.
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If your lighting system requires replacement parts, non-warranty lamps, or repairs outside the scope of your membership, we’ll explain the issue and provide an estimate before any additional work is performed.
Why do I get charged twice in a year?
The BTI Care Plan is designed around two distinct seasonal service cycles each year—one to prepare your lighting system for fall and winter, and another to prepare it for spring and summer.
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Your Fall/Winter Seasonal Tune-Up helps prepare your system for shorter days, changing vegetation, falling leaves, snow, ice, and winter conditions. Your Spring/Summer Seasonal Tune-Up evaluates your system after winter and prepares it for longer daylight hours, new landscape growth, and the season ahead.
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Billing twice a year allows us to provide proactive care at the times of year your lighting system needs it most, helping us catch small issues early and keep your system looking and performing its best year-round.
Do I need to be home for my Seasonal Tune-Up?
Not usually.
In most cases, we can complete your Seasonal Tune-Up while you’re away. We’ll notify you before your scheduled visit, and once your maintenance is complete, you’ll receive a summary of the work performed along with any recommendations for repairs or future enhancements.
Will my card be charged when I enroll?
In most cases, yes.
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When you enroll in the BTI Care Plan, your payment method will be securely stored through Jobber Payments and your $295 membership fee will be charged at enrollment. We’ll then schedule your seasonal Tune-Up.
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Recently serviced or have a new BTI system?
If BTI has serviced your system within the last 90 days, or your system was recently installed by BTI, you will not be charged at enrollment. Your first membership payment will be due at the next applicable billing cycle.
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After enrollment, Care Plan membership is billed twice per year — March 15th for your Spring/Summer Tune-Up and October 15th for your Fall/Winter Tune-Up. We’ll send a reminder before each scheduled payment.
You may cancel your membership at any time before your next payment is processed.
What if my lighting system needs additional repairs?
The BTI Care Plan is designed to help identify and prevent issues before they become larger problems.
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If we discover repairs that fall outside the scope of your membership—such as damaged fixtures, major wire repairs, or non-warranty components—we’ll discuss our findings with you and provide a detailed estimate before any additional work is completed. You’ll always have the opportunity to approve the work before we proceed.